Frequently Asked Questions

To ensure accurate skin assessment and treatment recommendations, consultations must take place in our centers.

Facial Care Centre can be found in the following locations: Makati, Ortigas, Eastwood, Alabang, Tomas Morato, Macapagal, BGC, Congressional, Binondo, Greenhills, Pampanga, and Cebu.

Yes, you may bring a companion with you.

Our consultations typically last between 30 minutes and one hour.

The number of sessions will vary depending on your skin’s condition and its response to the treatment. We can provide further assessment and advice during your free consultation at our center.

Please be advised that we may not be able to schedule a treatment immediately following your consultation, as our schedule is usually booked in advance by other clients. However, if there is an open slot after your consultation, we’ll be happy to accommodate you at that time.

Our products are only available as part of a treatment plan and are not offered for sale on their own because they work in conjunction with our treatment protocols. Please book a free consultation so that we can help you get started.

Yes, we accept walk-in clients, but we highly recommend booking an appointment in advance to secure your slot.

Our Dermatologists differ from our Skin Consultants. Rest assured, both are qualified professionals who can assess your skin and recommend the best treatments for your needs.

Our Skin Consultants, who are trained and qualified, will assess and assist you with your skin concerns. If there are any medical conditions that need to be addressed, our Board Certified Dermatologists are available at the center.

We do not offer sclerotherapy for varicose veins. We highly advise that you consult with a medical doctor for your concerns.

We offer safe and recommended treatments for pregnant women, such as basic facials. It’s also best to consult with our professionals first through our free consultation.

You can start the treatment at least one month after giving birth. You may also consult with our attending Skin Consultants and Dermatologists to ensure safety.

It is advisable to reach out to the branch closest to you. However, rest assured that most of our Metro Manila branches provide Botox services, which we only offer and recommend to clients who require it. Generally, our facial treatments are sufficient to address skin concerns.

For Melasma, we offer the skin brightening treatments such as B-Glow, DUP and Revlite.

Dark under-eye circles can be addressed after an accurate and intensive skin assessment during the consultation. Our Skin Consultants will recommend the right treatments for your concerns.

All our skin-lightening treatments can be applied to any part of the body. Our Skin Consultant will ensure an accurate skin assessment and recommend the most suitable treatment during your consultation.

Yes, pricking or extraction is part of the facial treatment. Our Facial Care consultants thoroughly explain this during your consultation and answer any concerns you may have.

Yes, pimple injection is part of our treatment packages. During your consultation, our Facial Care consultants will explain the procedure in detail.

Yes, we also cater to minors as long as they are accompanied by an adult.

Basic Acne Clear Therapy (ACT), Lasertone (LT), Honey Almond Facial (HAF), and Seaweed Facial (SW) are safe for minors.

Sweatox is available in the following branches: Congressional, Tomas Morato, Alabang, Ortigas, Eastwood, and BGC

Our LaserLight treatment uses diode to safely and effectively target hair follicles.

Potenza RF microneedling combines the powers of microneedling and radio frequency for skin renewal—smoothing out acne scars. Learn more about this treatment in our catalog!

It varies on your pain threshold. Some experience discomfort, while others do not.

The downtime period varies from person to person. Some experience redness and swelling, flaking, or peeling. But, rest assured that our treatments are safe.

Exosomes come from stem cells that send signals to other cells to regenerate collagen and boost skin repair. You can learn more here.

Our AnteAGE MDX Exosomes treatment is available in the following branches:
– Makati
– Ortigas
– Congressional
– Tomas Morato
– Binondo
– Eastwood
– Alabang
– BGC
– Greenhills
– Cebu

Since our treatments are personalized, the price depends on the client’s needs, concerns, and goals. Our Skin Consultants will discuss the pricing during your consultation.

We accept payments via:
– Cash
– Checks
– Major credit cards
– GCash
Multiple payment plans can be discussed during your consultation.

Our treatments are not covered by health insurance/senior citizen/PWD discounts, but we have multiple payment options and packages available.

Collaborate with us! Email our PR Department at
pr@mariefrancegroup.com and we’ll review your proposal.

We’d love to have you on our team! Send a letter of intent and your
resume to recruitment@mfbi.com.ph.

Read about our success stories and visit our social media channels.

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